Refund policy

Return Policy

ALL SERIOUSLY PARIS JEWELS PURCHASES MADE IN PERSON, INCLUDING PURCHASES MADE AT POP-UPS, EVENTS, TRUNK SHOWS, AND PRIVATE SHOPPING EVENTS, ARE FINAL SALE.

Thank you for shopping with Seriously Paris Jewels. We want you to be completely satisfied with your purchase. If you are not satisfied with your purchase for any reason, we’re here to help!

Rules for Online Returns:

You have 7 days from the date you receive your order to return an eligible item.

To be eligible for a return, your item must be unused, unworn, and in the same condition in which you received it. It must also be in its original packaging.

To complete your return, we require a receipt or proof of purchase.

Final sale, personalized, customized, and custom-made items are not eligible for returns or refunds.

You are responsible for all return shipping costs. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Damage & Repairs

Seriously Paris Jewels is not responsible for damage, breakage, or repairs after an item has been worn or after 7 days of delivery. This includes broken chains or clasps, lost or damaged stones, tarnishing, discoloration, and normal wear and tear.

If an item arrives damaged or has a manufacturing defect, please contact us within 7 days of delivery with photos. After 7 days, items are not eligible for complimentary repair, replacement, or refund.

Fine Jewelry & Custom Orders

A 50% non-refundable deposit is required to begin all fine jewelry customizations and custom orders. The remaining balance is due upon completion and before the item is shipped or delivered.

All custom, personalized, and made-to-order pieces are final sale and cannot be returned, exchanged, or refunded.